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PRIVACY NOTICE

Advantage Nurse Staffing, Inc. / Care NW Staffing, LLC 

hereinafter “the Companies/we/us”

 

We respect your right to privacy. By engaging with the Companies, in response to recruiting initiatives regarding contracting with you and/or your inquiring about employment with the Companies, you confirm that you are opting in to receive email, telephone, and fax communications, and that you have read and agree to this Privacy Notice. You can opt in to SMS/MMS messages by texting “JOIN” or “SUBSCRIBE” to 503-356-8183 (Advantage Nurse Staffing) or to 503-929-5417 (Care NW Staffing).

This Privacy Notice applies to any individuals who are (1) job applicants, (2) current employees and/or independent contractors, (3) former employees and/or independent contractors, (4) dependents or beneficiaries of current employees, and/or (5) dependents or beneficiaries of former employees, (6) visitors of our locations, and/or (7) visitors to our website.

When you provide us with the personal information of dependents, beneficiaries and/or emergency contacts for employment purposes, it is your responsibility to notify them of the limited purpose for which you provided us their personal information and inform them of this Privacy Notice as applicable.

 

This Privacy Notice does not cover how our clients or subcontractors will handle your personal information; they will have separate notices regarding their personal information handling practices, and who can refer to their website(s) or policies for more details.

SMS/MMS (Third Parties & Opt-out)

Advantage Nurse Staffing & Care NW Staffing do not buy, sell, or share SMS/MMS information you provide with third parties without consent, except when legally required to do so.  You can opt out of SMS/MMS messages by typing “STOP” at any time.

In this Privacy Notice, we will tell you how we handle your personal information—both online and offline—when you apply for a job, through the course of your employment, or if you visit our website or are one of our clients. We want to be clear with you about the following:

1. PERSONAL INFORMATION WE COLLECT ABOUT YOU

2. DETAILS ABOUT INFORMATION WE COLLECT ABOUT YOU ONLINE

3. “LEGAL CATEGORIES” OF PERSONAL INFORMATION WE COLLECT

4. SHARING YOUR PERSONAL INFORMATION

5. REQUIRED DISCLOSURES

6. CONTACT US

7. HOW WE PROTECT YOUR PERSONAL INFORMATION

8. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

9. CHANGES TO OUR PRIVACY PRACTICES

 

1. PERSONAL INFORMATION WE COLLECT ABOUT YOU

Your privacy is important to us. This section will describe the “who, what, when, and why” of the personal information we collect about you.

Pre-Employment Communication

  • When: When you contact us in any manner or submit your information to us through a web or mobile application or through our website(s), including those of affiliates.

  • What: We will collect the information you provide to us, which may include name, email address, telephone number, job title, specialty, resume, and information to determine positions you may be eligible for.

  • Why: To determine positions you may be eligible to fill and to communicate with you for the purposes of answering questions about the application process and for assisting with all other pre-employment matters.

  • From Whom:  A recruiter/credentialing specialist/staffing specialist/manager will reach out to you. 

 

Job Applications

  • When: When you apply for employment.

  • What: We may collect at minimum your name, alias, email, phone number, Social Security number, driver’s license number, date of birth, physical address, resume, U.S. work eligibility, criminal history, education information, employment history information, self-assessment of skills and qualifications, skills checklist, health records, license and certification information, core competency information, pre-employment drug screening and name and contact information of references from you and from information available as a result of a background check.  Should you provide it, we may also collect optional EEO information including gender, disability status, veteran status, race, and ethnicity. 

  • Why: To complete the application process, to determine your qualifications for different opportunities, to ensure we meet our obligations as an employer or contractor and to manage our relationship with you.

  • From Whom: We will collect this information directly from you when you fill out an application or onboarding forms. Sometimes you might authorize someone else, like the company performing your background check or assessments, to share information with us.

 

Employment

  • When: Throughout your employment with us.

  • What: We may collect at minimum your name, address, phone number, email, gender, age, information for employment related taxes, education transcripts, Social Security number, citizenship information, optional equal opportunity demographic data (gender, disability status, race, and ethnicity, veteran status and information, driver’s license number, I-9 information, emergency contact information, any information you provide when you submit a request under the FMLA or another leave, disability, or benefits law, and any other information you have chosen to provide to the Companies.  

  • Why: To determine your qualifications for different opportunities, to ensure we meet our obligations as your employer, and to manage our relationship with you, including, without limitation, to implement incentives or rewards.

  • From Whom: We will collect this information directly from you when you fill out an application or onboarding forms. Sometimes you might want someone else, like your doctor or your previous school(s), to provide information to us as well.

 

Payroll and Benefits

  • When: When we are providing you with payroll and benefits services.

  • What: We may collect your name, address, birth date, age, marital status, Social Security number, email address, phone number, dependent information, beneficiary information, and bank account number, routing number, and account type.

  • Why: To pay you for your employment, or to provide you with benefits like insurance and retirement savings if we offer those benefits.

  • From Whom: We will collect this information directly from you.

 

Licenses, Credentials, Certifications and Education History

  • When: When we obtain, track, and maintain your licenses, credentials, certifications and education history.

  • What: We may collect your name, license number, license type, license state, email, phone number, work address, birth year, and last 4 digits of your Social Security number from you; and from state licensing authorities we may collect the status of your licenses, credentials, and certifications and education history. 

  • Why: To make sure your professional licenses, credentials, and certifications are current and to help you stay up to date when we can. To ensure your education history is complete and accurate.

  • From Whom: We will collect information from you or from federal, state, local, certifying or accrediting source that we will use to identify your relevant credentials and track their status, and we will obtain information about the status of your credentials from the accrediting organization (for example, the state licensing board).

 

Background and Qualification Checks

  • When: When we conduct background checks, drug tests, and occupational health checks.

  • What: We may collect your full name, alias, Social Security number, date of birth, address, phone number, address history, driver’s license number, and signature from you, and we may collect your drug test status, criminal history, and physical information from the third party completing the inquiries.

  • Why: Depending on your position, we might need to get background checks, drug tests, occupational health tests, and competency exam information for you. We may need to do this when you first apply for a job or around that time, and we may also need to update the information throughout your employment with the Companies.

  • From Whom: We will collect information from you that we will use to identify you to the vendors that are handling different checks, and we will obtain information about the results of these checks from the vendors who handle them on our behalf.

 

Providing Client Services

  • When: When we provide staffing services to our clients.

  • What: We may collect your email address, phone number, communications logs, and company Form W-9, including your name, business name, type of business, address, Social Security number or Employer Identification number, bank account and routing number, signature, and method of payment.

  • Why: We collect this information so you can pay us for services and so that we can make necessary filings with the Internal Revenue Service.

  • From Whom: We will collect information directly from you.

 

Audits

  • When: When we need to audit for legal, regulatory, or another type of compliance.

  • What: We may collect any of the information described in this Privacy Notice.

  • Why: There are different requirements we must comply with as your employer and as a company that employs medical professionals, as well as more generally. Sometimes, we are asked to prove we are doing the right things and that we are doing them correctly.

  • From Whom: We will collect information from you and from the other companies we described in this section of this Privacy Notice.

 

Website

  • When: When you interact with our website.

  • What: We may automatically collect your browser type, device type, operating system information, CPU speed, reference or exit webpages, click patterns, session ID, your computer’s IP address and general geolocation, and demographics such as age or age range. We may also collect general information about use of our website, such as what pages visitors access, the number of visits, average time spent on the website, website activity and flow, entrance and exit pages, and other similar factors. This information is generally collected in aggregate form, without identifying any user individually, although IP addresses and Session ID in relation to downloads may be tracked as part of our fraud prevention efforts. For more information about information automatically collected through the use of our website, see Section 2, “DETAILS ABOUT INFORMATION WE COLLECT ABOUT YOU ONLINE.“

  • Why: To determine whether and how well our website is working, to learn more about visits and visitors to our website, to improve our website, and to prevent fraud.

  • From Whom: This information is collected automatically from the device you use to access our website.

 

Technology Monitoring

  • When: When you use our systems or applications.

  • What: We may collect your session actions, page visits, and specific user actions you take.

  • Why: To maintain the security of our systems, networks, and information.

  • From Whom: We collect this information automatically from your device and use of our systems.

 

Recruiting

  • When: When we send you information about our services or potential opportunities. We may contact you via email or phone.

  • What: We may collect your name, email, credentials, address and phone number.

  • Why: To provide you with information about our services or potential opportunities that is relevant to you.

  • From Whom: We collect this from you.

Sensitive Personal Information

  • When: During the course of your employment or assignment as a clinician.

  • What: Examples of “Sensitive Personal Information” include your Social Security number, driver’s license number, state ID card, passport number, precise geolocation, racial or ethnic origin, religious beliefs, union membership, health and genetic data, biometric data, information about sexual orientation, account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, the contents of mail, email, and SMS/MMS messages if the business is not the intended recipient. We only collect, use, and share your Sensitive Personal Information for the purposes we include in this notice, and only if it is needed as part of your employment relationship with us.

  • Why: To determine your qualifications for different opportunities, to ensure we meet our obligations as your employer, and to manage our relationship with you.

  • From Whom: We will collect this information directly from you when you fill out an application or onboarding forms. Sometimes you might want someone else, like your doctor or your previous school, to provide information to us as well.

 

Improving and Developing the Services and Our Systems

  • When: After you have shared your information with us through one of the scenarios described in this section.

  • What: The information is collected as provided for above, depending upon how you interact with the company or its platforms, website(s) and applications.

  • Why: We use data to understand and analyze trends, including how you use our Services, to identify future opportunities for the development, promotion and improvement of our services, web and mobile applications and website(s), to identify new customers, to expand our business activities in reliance on our legitimate interest in developing and improving our services, web and mobile applications and website(s), or where required, with your consent. For example, we use data, often in an anonymous form, to develop new features, capabilities, or products, improve the user experience, assess capability requirements, and identify opportunities. We also may send push notifications to your device. You have choices with respect to the communications you receive from us.

  • From Whom: We collect this data from you or from the devices you use of our systems.

 

Artificial Intelligence Analytics

  • When: During the course of your employment or assignment as a clinician.

  • What: We may use any of the information we listed in the categories above to use artificial intelligence analytics, in order to provide better services to you.

  • Why: To understand which opportunities might be particularly relevant to you or for which you may be an exceptionally good fit, we may use any of the information we gathered above.  It is important to note that while we may use this information with artificial intelligence to assist in the determination of whether you are or are not qualified for a particular placement or whether you will be placed or offered a position with a certain clinic or location, our employees working in conjunction with our clients and their requests will make those ultimate decisions.

  • From Whom: We will collect this information in the ways we described for you in each of the above sections.

 

 2. DETAILS ABOUT INFORMATION WE COLLECT ABOUT YOU ONLINE

This section gives you more specific details about the information we collect automatically from your device(s) online. We’ll tell you about cookies and different online technologies that automatically collect information, what types of information we collect automatically, and how we use online information we collect automatically from you.

Cookies. A “cookie” is a small text file that website(s) send to your computer, device, or other Internet-connected device you are using. We use cookies to identify your browser or to store information or settings in the browser to improve your experience with our website(s).

What information do our website(s) collect from you? Our sites use cookies, web beacons, java scripts, and similar technologies to collect certain information about your activity relating to our website(s). These technologies collect your Internet Protocol (IP) address, device type, age or age range, network location, and information about how you interact with our website(s).

How do we use cookies and other automatically collected information? We use data collected automatically through our website(s) to analyze trends, administer our site, track visitors’ movements through our website(s), and gather demographic information about our visitors as a whole. We may receive reports based on these technologies on an aggregated basis.

We use cookies to keep track of advertisements and compile aggregate data about website traffic and website interaction, so we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We may also use third-party analytics services on our website(s), including Google Analytics. To learn more about Google Analytics, visit: https://policies.google.com/technologies/partner-sites.

 

How to restrict cookies. Your Internet browser may let you restrict or disable certain types of cookies. Without cookies, you may not be able to use all of the options on our website(s).

Sometimes we use technology to collect the information that your browser uses to auto-fill your personal information, such as your name, contact information or other information that you may enter.  We use this to tell you if there is a mistake in registration or if the registration cannot be submitted.  You can stop this technology by turning it off in your browser, and you will still be able to use all of the options on our website(s).

Below are links to our third parties opt out pages for your convenience:

Do Not Track. Some web browsers allow you to turn on Do Not Track (“DNT”), which sends signals to website(s) you visit, telling those sites that you do not want your online activities to be tracked. Our website(s) currently are not designed to respond to DNT signals received from web browsers.

 

 3. “LEGAL CATEGORIES” OF PERSONAL INFORMATION WE COLLECT

The law requires us to tell you about the personal information we collect about you in a certain way – specifically, we need to tie it back to “legal categories” of personal information that are listed in the law. To do this, we bundled up the information we gave you in Section 1 of this Privacy Notice and matched the different types of personal information we collect about you with the legal category. To make things easier to understand, below is a chart that shows you four things:

  1. The legal category of personal information,

  2. The types of personal information we collect about you for each legal category,

  3. The purpose for why we collect and use your personal information for each legal category; and

  4. The business purposes for which we share your personal information and with whom.

 

4. SHARING YOUR PERSONAL INFORMATION

This section will tell you about how we share your personal information with others. First, we will tell you how we use and share your personal information for recruiting purposes. Then, you’ll learn about how we share your personal information for business purposes. 

Follow-Up Communication.  We will use information you have shared with us, including your name, phone number, and email address, to contact you in order to provide our services. You will have an opportunity to opt-in to receive text SMS/MMS messages. We may use SMS/MMS messages if you opt-in and/or email to share information about potential opportunities with you.  We will not disclose your name, telephone number, or other personal information to any other companies or individuals, except as described in this Privacy Notice unless you authorize us to do so or except where needed to deliver a service to you.   If you don’t want to receive follow-up communication from us, you can opt out at any time. 

Sharing for Business Purposes. Except for follow-up communication, we only share your personal information for our business purposes. Put another way, we only share your personal information to operate our business and for the purposes we’ve described for you in this Privacy Notice (to accomplish the “why” in Section 1).

 

Clients, Facilities, Potential Employers: We may share your personal information with our clients, facilities, and potential employers to present you for employment opportunities and to manage your employment relationship.

Our Companies: We may share your personal information with any company that is owned by or affiliated with us. If we share your personal information, we will take reasonable steps to make sure that our companies take prudent steps to protect your personal information. 

Service Providers: Other companies sometimes provide certain services to us or on our behalf (e.g., payroll services, leave and absence management services, maintenance or IT support, audits, analysis, and benefits). Unless we tell you differently or as described elsewhere in this Privacy Notice, our service providers are not permitted to use your personal information except to assist us.

Artificial Intelligence Analytics: One of the services we may use includes artificial intelligence analytics.  To understand which opportunities might be particularly relevant to you or for which you may be an exceptionally good fit, we may use any of the information you provide to us in the course of your employment.  It is important to note that while we may use this information with artificial intelligence to assist in the determination of whether you are or are not qualified for a particular placement or whether you will be placed or offered a position with a certain clinic or location, our employees working in conjunction with our clients and their requests will make those ultimate decisions.

Compliance with Legal Obligations: We may need to disclose certain information to auditors, government authorities, law enforcement, regulatory agencies, our legal counsel, third party litigants and their counsel, or other authorized individuals to comply with laws that apply to us, subpoenas, discovery requests, or other legal obligations such as contractual requirements.

Advantage Nurse Staffing & Care NW Staffing do not buy, sell, or share SMS/MMS opt-in information you provide with third parties without consent, except when legally required to do so.  You can opt out of SMS/MMS messages by typing “STOP” at any time.

We do not sell applicants’ or employees’ personal information to anyone, and we do not share applicants’ or employees’ personal information with third parties for those parties’ commercial use. The law also requires us to explicitly state that we do not sell the personal information of minors under 16 years old.

 5. REQUIRED DISCLOSURES

In certain circumstances, we may choose to or may be required to provide additional or different disclosures to residents of different countries or states. Below are the disclosures that may be applicable to you.

Privacy Rights: Some privacy laws require that we disclose to you the privacy rights that you have regarding personal information. We have defined the various privacy rights below. To see which rights apply to you, refer to the “Privacy Rights Chart” immediately following this subsection.

  • The right to know what categories of personal information we collect about you, and what categories of personal information is sold or shared about you and to whom.

  • The right to know how we share your personal information,

  • The right to deletion of your personal information,

  • The rights to access and portability grants you the right to obtain access about the personal information about you in a readily usable format,

  • The right to limit use and disclosure of your sensitive personal information,

  • The right to opt out of sale or sharing of your personal information or profiling

  • The right to non-retaliation following opt out or exercise of other rights, or the right to equal service and price even when you exercise your privacy rights, and

  • The right to correct certain personal information we have about you if you believe it is inaccurate.

  • The right to have an authorized agent exercise your rights on your behalf.

 

These rights may be subject to certain limitations or exceptions depending on your state of residency and the purpose for which we process personal information about you. For example, if you are engaging with the Companies as part of a future, current or past employment relationship, your privacy rights may not apply.

 

Privacy Rights Chart:

  • Oregon Residents: Right to Know, Right to Correction, Right to Deletion, Right to Opt Out, Right to Data Portability

  • Washington Residents *: Right to Know, Right to Access, Right to Portability, Right to Limit Sensitive Personal Information, Right to Opt Out of the Sale or Sharing, Right to Non-Retaliation, Right to Correction, Right to Deletion

  • Alaska Residents *: Right to Know, Right to Access, Right to Portability, Right to Limit Sensitive Personal Information, Right to Opt Out of the Sale or Sharing, Right to Non-Retaliation, Right to Correction, Right to Deletion

 

6. CONTACT US

If you would like to make a request or have any questions or concerns about this Privacy Notice, you can contact us via phone, email, and regular mail. Alternative formats of this Privacy Notice are available to individuals with a disability. Please contact us for assistance.

Advantage Nurse Staffing, Inc.

Phone: 503-356-8183

Email: talent@advantagenursestaffing.com

Address:

Advantage Nurse Staffing

Attn: Privacy Team

16420 SE McGillivray, Suite 103-251

Vancouver, WA 98683-3461

Care NW Staffing, LLC

Phone: CNW: 503-929-5417

Email: talent@carenwstaffing.com   

 

Address:

Care NW Staffing, LLC

Attn: Privacy Team

16420 SE McGillivray, Suite 103-156    

Vancouver, WA 98683-3461                                           

7. HOW WE PROTECT YOUR PERSONAL INFORMATION

Your privacy is important to us, and we strive to take appropriate security measures to help safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. For example, only authorized employees are allowed to access personal information, and they may only access it for permitted business functions. We also use technology to protect your personal information, including encrypting confidential personal information that is transferred to or from our systems and implementing physical security measures to protect electronic and hard copy information.

While we cannot guarantee that loss, misuse, or alteration will never occur, we use reasonable efforts to prevent it. When you send your personal information to us over the internet, please keep in mind that no method of storage or transmission over the Internet is completely secure, so your provision of information to us is at your own risk.

8. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

In general, we keep your information for as long as we need it to carry out the purposes described in this policy, and as necessary to comply with our records management policies and laws that apply to us. We also keep your information when we need to comply with other legal obligations we might have, such as in connection with a lawsuit, complaint, or investigation. 

9. CHANGES TO OUR PRIVACY PRACTICES

We may need to adapt to changes to continue to protect your personal information, so we may make changes to our privacy practices at any time, and we will review our practices at least every 12 months. If we make a change to the privacy practices, we will update this Privacy Notice on our website and the clinician portal.

This policy was last updated on June 18, 2024.     

Certified by The Joint Commission   

                                                                      

To Report a concern, please click here

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